A message is displayed: [Bluetooth connection with the camera could not be established.]
If a message such as this is displayed in Creators' App, you will need to delete the camera and smartphone connection information. Follow the steps below.
Connected cameras are listed in [Settings] on the smartphone. If your camera is listed, delete it.
- The wording of the display varies depending on the smartphone (device connections, connected devices, Bluetooth, previously connected devices, etc.).
- The deletion method varies depending on the smartphone, but in most cases you can tap (Settings) or (Information) to the right of the camera name.
- If the same camera is listed multiple times, delete all instances.
Follow the instructions in "Connecting the camera to Creators' App" to connect the camera to Creators' App.
If a connection still cannot be established after performing step ②, restart the smartphone. (Turn the power off and then turn it back on again.)